HL Henlay Lighting Factory-direct luminaires Get Quote
Service

Service

Service support for cross-border sellers and OEM partners.

What We Support

From product selection to sample confirmation, packaging, production, and shipment communication.

OEM / ODM Support

We support product recommendation, sample communication, packaging coordination, factory-direct pricing, delivery planning, and after-sales communication for global buyers.

01Product Recommendation

Match pendant, ceiling, track, downlight, wall light, and OEM series with your target scene.

02Sample Communication

Confirm finish, wattage, CCT, material, dimensions, and product family direction before batch orders.

03Private-label Packing

Coordinate carton mark, label, manual, neutral packing, or brand-oriented packaging discussion.

04Compliance Preparation

Discuss target-market certification needs and prepare the right document checklist when available.

Cooperation Flow

A clear path that helps buyers reduce repeated communication.

01BriefProduct type, target country, quantity, and reference style.
02MatchSeries recommendation, application fit, finish and packing notes.
03SampleConfirm parameters, appearance, packaging, and quotation details.
04ProductionPlan order flow, inspection checkpoints, and export packing.
05Follow-upSupport repeat orders, product updates, and new series communication.
Best Fit For

Service modules are organized around real buyer scenarios.

Start a project inquiry
Cross-border SellersNeed stable product series, packing discussion, and repeat-order communication.
DistributorsNeed category planning, sample comparison, price tiers, and market-ready product support.
Project BuyersNeed application matching, finish consistency, delivery planning, and document preparation.
OEM PartnersNeed product adaptation, private-label packaging, and long-term factory communication.
Prepare Your Brief

Send us product references, quantity plan, market requirement, and packaging notes.

Request service support Open catalog shelf